Since this rewards system doesn’t seem to work as intended at the moment, and with the frankly concerning lack of support they offer I no longer feel comfortable using PENN. Despite many attempts to contact support, I have received no response on this issue either.Ī big part of me using PENN for gambling was the rewards system they offered. Kiosks are available for after hours betting. Location in casino: The sportsbook is on the second floor, near Skybox Sports Bar Live betting windows: 6 Self-service sports betting kiosks: Yes Audio/video: Viewing stations. Sportsbook Window: Monday: 12PM-11PM Tuesday: 2PM - 11PM Wednesday - Friday: 12PM-11PM Saturday: 10AM-11PM Sunday: 11AM-11PM. Now when I earn rewards they go to this new account which I can’t access as it has the same login email, and the funds in my original account are set to expire since I am not “earning” PENN cash on this account in the allotted 30 day window. Sportsbook: Restaurant Hours: Monday-Thursday: 4PM-11PM Friday: 4PM - Midnight Saturday: 12PM-Midnight Sunday: 11AM-11PM Click Here To View Menu.

The error message when I try to checkout with my cart states to contact the PENN support email, which has never responded to any issue that I have had.Īdditionally, after the big update to the Sportsbook app, PENN generated a second PENN Play account and number for me on the same email. Despite earning a good amount in PENN Play rewards I am unable to actually use the rewards as it states I can in the PENN Marketplace.

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